Shipping policy

Shipping Policy

Last updated: September 14, 2026

Thank you for shopping with Bloom & Keepsake.

This Shipping Policy explains the processing and delivery of orders placed through bloomandkeepsake.store.

Order Processing

Orders are generally processed within 1–3 business days after successful payment authorization.

Business days are Monday through Friday, excluding U.S. federal holidays.

Orders placed during weekends or holidays will normally begin processing on the next business day.

During holidays, promotional periods, or periods of unusually high order volume, processing may take longer.

Shipping Time

For orders shipped within the United States, estimated delivery after processing is generally:

5–10 business days

Delivery estimates are provided for convenience and are not guaranteed.

Carrier delays, weather events, holidays, destination location, and other circumstances may affect delivery times.

Shipping Rates

Applicable shipping charges are displayed during checkout before payment is completed.

From time to time, we may offer promotional or free shipping for qualifying orders.

Order Tracking

When tracking information is available, customers will receive a shipping confirmation by email after the order has been dispatched.

Please allow time for the carrier's tracking system to update.

Incorrect Shipping Addresses

Customers are responsible for providing an accurate and complete delivery address.

If you notice an error in your address, contact us immediately at:

support@bloomandkeepsake.store

We will attempt to update the address if the order has not yet been processed or shipped.

Once an order has been shipped, we may not be able to change or redirect the delivery address.

Additional shipping charges resulting from an incorrect or incomplete address may be the customer's responsibility where permitted by law.

Lost or Delayed Packages

If your tracking information indicates unusual delays or your package appears to be lost, please contact us.

We will assist with available carrier information and determine an appropriate resolution based on the circumstances.

Bloom & Keepsake is not responsible for delays caused solely by shipping carriers or circumstances outside our reasonable control, but we will make reasonable efforts to assist customers with delivery issues.

Damaged Packages

If your package or item arrives damaged, please contact us promptly and include photographs of the item and packaging.

Please review our Return & Refund Policy for additional details.

International Shipping

International shipping availability, if offered, will be shown during checkout.

International customers may be responsible for customs duties, taxes, import fees, or other government charges imposed by the destination country unless otherwise stated at checkout.

Contact

For shipping questions, contact:

Bloom & Keepsake
Vandrix Global LLC
1732 Horizon Heights Cir
El Cajon, CA 92019
United States

Email: support@bloomandkeepsake.store
Phone: +1 360-486-5135

Website: bloomandkeepsake.store