Privacy policy

Privacy Policy

Last updated: September 14, 2026

Bloom & Keepsake, operated by Vandrix Global LLC ("Bloom & Keepsake," "we," "us," or "our"), respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit or make a purchase from bloomandkeepsake.store or otherwise interact with us.

Information We Collect

Depending on how you interact with our store, we may collect information including:

  • Name
  • Billing address
  • Shipping address
  • Email address
  • Telephone number
  • Order and purchase information
  • Payment-related information
  • Customer service communications
  • Device and browser information
  • IP address
  • Website usage information
  • Cookies and similar technologies

Payment information is generally processed by our payment service providers and is subject to their own privacy and security practices.

How We Use Personal Information

We may use your personal information to:

  • Process and fulfill orders
  • Process payments
  • Arrange shipping and delivery
  • Provide order confirmations and updates
  • Respond to customer service requests
  • Process returns and refunds
  • Prevent fraud and unauthorized transactions
  • Maintain and improve our website
  • Personalize the shopping experience
  • Send marketing communications where permitted
  • Comply with legal, tax, accounting, and regulatory obligations

Shopify

Our online store is hosted by Shopify.

Shopify may process information about your use of our store to provide ecommerce, payment, fraud-prevention, analytics, and related services.

Shopify's handling of personal information is governed by its own privacy policies and applicable laws.

Cookies

Our website may use cookies and similar technologies to enable essential website functionality, remember preferences, measure website performance, understand customer activity, and provide relevant advertising.

You may be able to manage certain cookie preferences through your browser or through consent tools made available on our website.

Disabling some cookies may affect the functionality of the website.

Sharing Personal Information

We may share personal information with service providers when reasonably necessary to operate our business, including providers involved in:

  • Website hosting
  • Payment processing
  • Shipping and fulfillment
  • Fraud prevention
  • Analytics
  • Marketing
  • Customer service
  • Accounting or professional services

We do not sell personal information in exchange for money.

Certain advertising or analytics activities may be considered "sharing" or "selling" under some privacy laws. Where applicable, you may have rights to opt out of such processing.

Marketing Communications

If you have consented to receive marketing communications, we may send you information regarding new products, promotions, or other store updates.

You can unsubscribe from marketing emails at any time by using the unsubscribe link contained in the message.

Data Retention

We retain personal information for as long as reasonably necessary to provide our services, maintain business records, resolve disputes, prevent fraud, and comply with applicable legal obligations.

Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Your Privacy Rights

Depending on where you live, applicable privacy laws may provide rights such as the right to:

  • Request access to personal information
  • Request correction of inaccurate information
  • Request deletion of certain information
  • Request information about how data is used or disclosed
  • Withdraw consent where processing relies on consent
  • Opt out of certain marketing or advertising activities
  • Appeal certain privacy decisions where applicable

To submit a privacy request, contact:

support@bloomandkeepsake.store

We may need to verify your identity before completing certain requests.

Children's Privacy

Our store is not intended for children under the age required to independently consent to online services in their jurisdiction.

We do not knowingly collect personal information from children in violation of applicable law.

International Visitors

If you access our store from outside the United States, your personal information may be processed in countries other than the country in which you live, including the United States.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, technology, legal obligations, or business operations.

The updated version will be posted on this page with a revised "Last updated" date.

Contact

For questions about privacy or this Privacy Policy:

Vandrix Global LLC / Bloom & Keepsake
1732 Horizon Heights Cir
El Cajon, CA 92019
United States

Email: support@bloomandkeepsake.store
Phone: +1 360-486-5135

Website: bloomandkeepsake.store